Curriculum Vitae

A quality-focused professional with proven skills in executive leadership, team building, change management and disputes resolution.

A decisive and confident leader, who offers expertise in operational management, staff leadership, business insight and strategic planning. Highly skilled in mediation, arbitration, negotiation and facilitation with excellent communication abilities at every level. Career history highlights strengths building professional relationships, implementing change and performance improvements, building team success and delivering quality results consistently. Seeking the opportunity to apply diverse skills, business insight and personal commitment to add value to your organisation.

KEY SKILLS

• Operational Management — proven expertise managing executive leadership roles over a range of delivery function operations and future business planning

• Change Management — expertise leading comprehension, implementation and support of substantive changes to achieve performance improvements within Corporate environments

• Staff Leadership — defines achievable outcomes, drives initiatives and builds high performing teams to deliver key objectives — supports staff to achieve career advancement

• Financial Control — expertise in establishing, monitoring and controlling operational and capital budgets — sound understanding of management accounting practices

• Disputes Resolution — proven skills as a Mediator, Arbitrator, Facilitator and Advocate negotiating and resolving issues

• Negotiation Skills — excels managing complex contract and staff negotiations at senior management level — proven skills overseeing Company restructuring and liquidation

• Communication — an active listener with advanced verbal and written skills — highly persuasive when presenting concepts, ideas and information to groups and individuals

• Relationship Management — open and accessible style enables the creation of rapport, trust and confidence at any level from the board room to operative

• Strategic Planning — applies long-term future view, astute risk identification, resource planning and natural ability to consolidate opportunities

• Legal Knowledge / Experience — an excellent understanding of New Zealand Law gained throughout judicial studies and as a Justice of the Peace

• Computer Literacy — highly competent in Microsoft Word, Excel, PowerPoint — Internet (Browser and Email) — currently learning photographic packages

  ACHIEVEMENTS

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Key achievements as a self employed contractor, operating Norm Ely Consulting:

• Demonstrated extensive legal knowledge and judicial expertise as a Mediator, Arbitrator, Facilitator and Advocate with proven success in Dispute Resolution Services

• Completed Judicial Studies and Appointed as a Justice of the Peace

• Represented applicants and defendants at District Court level, Family Court, Employment Court, Tenancy Tribunal and Disputes Tribunal

• Provided services as a Management Consultant, Liquidator and Real Estate Advisor - undertaken many management advisory contracts

• Supported income through ownership and operation of a Taxi when not involved in Alternative Disputes Resolution and Business Consultancy affairs

Selected achievements in business management, development and change leadership:

• Contracted to the Ropata Group of Companies to restructure their operations and resolve serious issues within their Group of Companies as General Manager

• Negotiated a contract to supply the CRHA and/or CHE's with an agreed range of primary health services

• Owned and Operated The New Skin Holding Company trading as Village Leather (a retail/wholesale leather supplier) - this company then purchased Tatra Leather from the receivers of the original company

• Restructured Abbott Laboratories (NZ) Ltd, including the closure of the New Zealand manufacturing facility and successful relocation of 120 staff to alternative employment as Director / Chief Executive

• Led the restructuring of the Hospital division of ICI New Zealand Limited as Manager

Selected Personal Achievements including active community involvement:

• Past Chair of Sea of Faith New Zealand

• Immediate Past Co-Ordinator of Ephesus Wellington

• Past Convener/Chairperson of Social Justice Committee, Member of Finance Committee and member of Building Committee at St Andrews Church on the Terrace Wellington

• Past Trustee of Johnsonville Licensing Trust

• Past Representative, Chair and Secretary of the PSA, Nelson and Wellington

• Parliamentary Candidate for Ohariu (1982) - ran several election campaigns

• Owned two lifestyle blocks variously running a stable for horses, cattle, goats and breeding German Shepherds

• Enjoys high levels of interaction with others — insightful into people's personalities

• Confident, persuasive leader, supporting and promoting quality teamwork

• Decisive, lateral thinker, applying intellect and initiative to succeed

• Promotes a combination of simplicity and realism to achieve objectives

• Motivated by challenges, competition and opportunities

EMPLOYMENT HISTORY

Mediation & Arbitration Consultant / Contractor

• managing a range of contract roles specialising in private company restructuring and reorganization, especially for companies in difficulty.

• managing a range of contract roles specialising in all facets of dispute resolution, including mediation, arbitration, conciliation, facilitation and management guidance

Self Employed Contractor

• primarily contracted as a Management Consultant and Professional Real Estate Agent

Self Employed Taxi Owner and Operator

• providing quality service to government officials, corporate and individual clients

Ropata Group of Companies      Sep 1993 — Jun 1996

General Manager

Ropata Holdings Limited (trading as Ropata Village) The Really Healthy Company Limited The Ropata Medical Partnership Gloaming Holdings

• providing executive leadership and governance for all companies in the Group

• ensuring the highest standards of service and care for residents and tenants of Ropata Village

• directing professional service standards to clients of The Ropata Medical Centre and practice partners

• leading, supporting and motivating staff, overseeing structure and work systems to achieve budget and corporate objectives

• representing the Board in negotiations with staff over terms of employment

• overseeing all aspects of financial management and reporting of the Board\u2019s activities

• ensuring body corporate full compliance with statutory obligations

• marketing Village apartments to ensure and maintain full occupancy

• overseeing all administrative duties as required including full financial and residents\u2019 records

• managing professional relationships with Board members, residents, staff and support agencies

• servicing the interrelationship between the companies to maximize benefits for the financial partners

United Realty MREINZ 1992 — 1993

Self Employed Real Estate Professional

• selling commercial and residential properties in Kapiti area

• advising vendors on market situation and pricing strategies

• designing and implementing effective marketing strategies

• drawing up and negotiating contracts for sale and purchase

• facilitating property inspections for potential buyers

New Skin Holding Company Limited      1988 — 1992

Joint Owner / Operator

• directing day to day operations and key resources of the above company trading as Village Leather

• rebuilding Tatra Leather following purchase from the receivers in 1990

• overseeing all sales and marketing functions to develop business and increase profitability

Abbott Laboratories (N.Z.) Limited      1984 — 1989

NZ Director, General Manager and Chief Executive Officer (1988 - 1989)

• overseeing turnover of approximately NZ$25M, staff, finances, marketing, sales, business compliance and all other functions related to the successful trading of the company

• managing international relationships with Head Office in Chicago and other international affiliates

• contributing as company representative on the Pharmaceutical Manufacturers Association

Career Overview prior to 1984:

Hospital Division Abbott (N.Z.) Limited — Business (Division) Manager I.C.I. (N.Z.) Limited

• Sales and Marketing Manager (Special Projects), Healthcare Division

• Manager, Hospital Division

• Sales and Marketing Manager, Hospital Division

• Regional Representative, Hospital Division

Templeton Hospital / Braemar Hospital — Senior Staff Nurse Mac Markets (subsidiary of Unilevers), London, England — Management Trainee; Manage

PROFESSIONAL TRAINING

Judicial Studies — The Open Polytechnic

Graduate Diploma in Business Studies — Massey University (Majoring in Dispute Resolution - Mediation)

MREINZ Diploma — The Open Polytechnic

Appointed Justice of the Peace

NZ State Registered Psychopaedic Nurse

Professional Memberships

Current Member of the Arbitrators and Mediators Institute of New Zealand (AMINZ)

INTERESTS

• Photography

• Outdoor activities - including Pentanque, Tramping and Skiing

• Indoor Bowling

• Rugby - previously played at social level - captained School First IV, London

• Cooking